BCSI Support
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Remote Support
BCSI redefines the way support, consulting and training is
delivered across the globe. With Remote Support solutions, BCSI can
provide fast, easy and secure remote-support services, resulting in
a superior customer experience every time.
This next generation service is characterized by the following:
- BCSI Systems developed and implemented since
2006-2008 his own tracking system, for all your new features and
bug fixes.
- The latest version allows publishing of all
our solutions per customer and licence type. Also, for the
status of any bug fixes and new development a tracking system is
at the disposal of our customers.
Remote support tools
- The remote support tools used are free,
extremely secure and easy to install. (*)
- All our customers have their own
personalized page accessible through internet. (**)
- All customers have the possibility to track
the status of solutions to their problems or any new
development. (**)
Key benefits
- Customer satisfaction improved.
- Our customers may have with 1 click a direct
reliable and secure remote support to attack a problem, show a
new feature or discuss any new idea. In addition
the use of SKYPE in combination with remote support
may reduce time spent and communication costs to a
minimum.
- Improvement of support
- No need for travelling to the customer site,
avoiding frustrating back and forth communication, no need for
long telephone conversations, direct help in emergency
situations, thus considerable time savings for both sides.
- Relaxed installation for any patches or new
releases of our products.
- No cost increase
- Far better service for the same price
Requirements
- (*) Internet connection required
-
(**) Maintenance contract required
System requirements PackDesign
to use PackDesign Suite
products you need:
Windows XP Professional with Service Pack 3 or later
(both 32-bit and
64-bit editions are supported)
Windows VISTA Home Premium, Business, Ultimate or Enterprise edition
(both 32-bit and 64-bit editions are supported)
Windows 7 Home Premium, Profesional or Ultimate
(both 32-bit and 64-bit editions are supported)
1 GB RAM or more
1 GB of available hard-disk space
CD-ROM or DVD drive
1280 x 1024 or higher resolution monitor
1 free USB or Parallel port
Microsoft® .NET Framework 3.0 is required (Windows XP) to support
enhanced
functionality...
download >>
Actual requirements and product functionality may vary based
on your system configuration and operating system. For more
information please contact BCSI Systems BV |
PackDesign has been tested to meet all of the technical requirements
to be Compatible with Windows 7.
Minimum hardware
requirements for Windows 7
 |
Architecture |
32-bit |
64-bit |
| Processor |
1 GHz 32-bit processor |
1 GHz 64-bit processor |
| Memory (RAM) |
1 GB of RAM |
2 GB of RAM |
| Graphics Card |
DirectX 9 graphics processor |
| HDD free space |
16 GB of available space |
20 GB of available space |
| Optical drive |
DVD drive (only to install
from DVD/CD Media) |
For more information contact BCSI
contact. |
Remote Support
BCSI redefines the way support, consulting and training is delivered across the globe.
For Remote Support please click button below...
more information about TeamViewer: teamviewer.com